The Good Book Company is looking for a full-time Customer Service Associate to join our team in Charlotte, NC.
You and your team will be the first point of contact our customers have with the company, handling their queries with empathy, kindness, and patience—all in service of our mission to equip Christians with biblical, relevant, and accessible resources.
We’re looking for someone who is servant-hearted, proactive, and loves people, with experience in customer service or administration and a genuine understanding of the pressures and priorities of local church ministry.
The role also offers the opportunity to gain experience in other areas of the business—from office management to sales and marketing—with responsibilities shaped around your strengths and experience.
Benefits include profit-sharing, healthcare options, PTO, extra leave for camps/missions, a 50% staff discount, and free books!
To apply: Send your resumé and a cover letter telling us why you’re the person we’re looking for to: hello@thegoodbook.com
