FREE shipping on orders over $30
Our US customer service team is in the office each weekday from 8:30am to 5pm Eastern time. We’re happy to help you with whatever you might need: recommendations of products, problems with an order, or shipping questions.
Feel free to contact us by phone, email, or through our website.
If you’ve chosen standard shipping, we ask that you allow 7-10 business days.
If you’ve chosen priority shipping, we ask that you allow 1-6 business days.
Orders often arrive sooner than that! More information can be found right here.
Usually our shipments come from one location: our US warehouse. Sometimes it’s necessary to send your order from more than one warehouse. If you’ve received a shipment that doesn’t include your entire order, it probably means the rest of your order is coming from somewhere else.
For more detailed information on arrival times and shipments, you can look at our shipping and delivery policies.
If you are worried about any delays, please feel free to contact us!
If you find you don't need or want anything you’ve ordered, you are welcome to return any undamaged items within 45 days of purchase. Here's our returns policy with more information on how to return items.
